We Help Businesses With Their
Online Reputation.

Business owners are worried about online reviews. It only takes a few unhappy customers who write bad reviews and the online perception of that business is a negative one.

On top of that Google is now using consistent reviews as a ranking factor for your business, so by getting reviews your business becomes more reputable online and Google will tend to put your business in front of more consumers (through google maps and local search) looking for your product or service.

·       Key Fact: 84% of people now trust online reviews as much as a personal recommendation.

Most businesses have worked very hard to build their reputation offline but have little to no reputation online. After talking to both business owners and consumers we now understood why this was, and there are two main reasons.

1.    Business owners didn’t know how to get or ask their customers to do a Google review.
2.    The majority of consumers do not know how to do a Google review.

The good news, we have solved both problems by making it both easy for the business to ask for a review and more importantly making it easy for your customers to leave a review.

Getting positive reviews for your business is great, but wouldn’t it be nice to know if one of your customers was not satisfied?

Most of the time when a customer is not satisfied it is a misunderstanding or is something that can be resolved easily, however, from talking to consumers more than 70% of unsatisfied consumers will never let the business know, they will just stop using that business and tell other people not to use them either. Or worse yet they go straight to Google to leave a bad review. We resolve this problem as well!

Within our client feedback system, there are two major components to how our system works:

1.    We make it easy for your happy customers to leave a Google and/or Facebook review.
2.    When you have an unhappy customer, that feedback will come directly to you so you can reach out to that consumer and have the opportunity to resolve any issue they may have had.

Are you ready to take control of your online reputation and become the trusted business online business in your industry?

If so, book a 10 min demo or contact the reputation manager who contacted you to see how it works for your business.